Choose your font, finish (Silver/Gold/Rose Gold), and size. Then type your desired name in the custom field. The live preview shows your design. Each piece forms uniquely based on how your specific letters connect, making yours one of a kind. We support all languages with full diacritics and special characters.

We support over 200 languages and writing systems, including Latin (with full diacritics), Korean Hangul, Japanese Hiragana, Arabic, Hebrew, Cyrillic, and more.

Your name is crafted exactly as written, with correct characters and accents.

• Latin (for English, Spanish, French, German, Italian, Portuguese, Croatian, Hungarian, Polish, Czech, and all other Latin-based languages with full diacritics: á, é, ñ, ü, ő, ć, ž, etc.)
• Korean Hangul (full syllable blocks, authentic Korean characters)
• Arabic (right-to-left script with diacritical marks/tashkeel)
• Hebrew (right-to-left script with vowel points/nikud)
• Cyrillic (for Russian, Ukrainian, Serbian, Bulgarian, and all other Cyrillic-based languages)
• Japanese (Hiragana, Katakana and Kanji scripts)

Check your order confirmation email as soon as it lands. If you spot an error, email info@gemiria.com straight away with your order number. We can change it as long as your piece has not gone into production, which is usually within 24 hours of ordering. Once it is being cut, the name is set.

For Arabic, Hebrew, Korean, Japanese and Cyrillic, the customiser checks your name against our spelling guide as you type and shows you the exact letterforms. If your name is not in the guide yet, it will say so, and we will email you the proposed spelling to approve before anything is cut.

Yes! For orders of 10+ pieces, email info@gemiria.com with your requirements. We will put a quote together and can coordinate matching designs for weddings, concerts, team events, or corporate gifts.

Every order includes our signature round burgundy gift box at no extra cost. The box is premium quality and gift-ready. No additional wrapping needed.

Gemiria specializes exclusively in made-to-order, personalized jewelry created specifically with your chosen name, text, characters, font, and size.

We accept returns for defective, damaged, or misprinted items within 14 days. Due to the highly personalized nature of our handcrafted items, we review buyer's remorse returns on a case-by-case basis.

Under EU Consumer Rights Directive Article 16(c), personalized goods made to a customer’s specifications are exempt from the standard right of withdrawal.

This exemption does not affect your rights if:

• The item arrives damaged or defective
• We made an error in production (wrong name, wrong finish, wrong product)
• The item is materially different from what was ordered

In these cases, we will offer a free replacement or a full refund.

Unfortunately, we cannot accept returns for sizing errors on your end. Please measure carefully and consult our Fit Guide before ordering. If you're unsure, email us at info@gemiria.com and we'll help you choose the right size.

Please double-check sizing before ordering, as custom pieces cannot be resized or exchanged once produced.

Contact us at info@gemiria.com within 14 days of delivery with:

1. Your order number
   
2. Photos showing the issue
   
3. A short description of the problem

We will respond with next steps as soon as possible.

Refunds are processed within 5 to 7 business days of us receiving your return or approving your claim. It may take an additional 5-10 days for the refund to appear in your account, depending on your bank.

Two things that most jewelry brands get wrong.

First, the material. This jewelry is meant to be worn every single day, and real gold and silver simply aren't built for that. Sterling silver tarnishes within weeks. Even vermeil gold wears down with daily use.

Surgical-grade stainless steel with PVD and rhodium coating gives you the look of precious metal with none of the maintenance. Hypoallergenic, waterproof, tarnish resistant, and backed by a lifetime warranty.

Second, the script. Most jewelry brands only support basic Latin letters, no accents, no special characters, and certainly no Arabic, Korean, Hebrew, Cyrillic, or Japanese. Gemiria supports 200+ languages with authentic scripts, written exactly as they should be.

Because a name that's been stripped of its characters or written in the wrong script isn't really your name.

Every Gemiria piece starts with a surgical-grade stainless steel base.

Gold and Rose Gold finishes are plated with 18K PVD coating.

Silver finish is plated with rhodium, one of the rarest precious metals in the world, valued for its brilliant finish and exceptional durability.

We chose surgical-grade stainless steel deliberately. A name piece isn't something you should have to take off.

Sterling silver is beautiful but tarnishes quickly, turns dark when exposed to water or sweat, and needs constant polishing.

Our stainless steel base with PVD and rhodium coating gives you the look of precious metal with none of the maintenance.

That's why we can back it with a lifetime warranty.

No. Gemiria jewelry is made from surgical-grade stainless steel finished with 18K gold PVD plating, 18K rose gold PVD plating, or rhodium plating.

This makes it hypoallergenic, tarnish resistant, waterproof, and far more durable for everyday wear than traditional precious metal jewelry.

No. Unlike brass or copper jewelry, surgical-grade stainless steel with PVD and rhodium coating is hypoallergenic and nickel-free. It will not react with your skin or leave any green marks.

Yes. Surgical-grade stainless steel is nickel-free and gentle on sensitive skin. The PVD and rhodium coating adds an extra layer of protection, making it safe for even the most sensitive skin types.

Yes. Gemiria jewelry is designed for everyday wear, including showering and swimming. Surgical-grade stainless steel combined with PVD and rhodium coating provides strong protection against rust and tarnish under normal conditions.

Your order includes a Gemiria microfiber cloth. Use it to gently wipe your piece after exposure to lotions, perfumes, or saltwater. No special cleaners needed. Store in your included gift box when not wearing.

• Abrasive cleaners or polishing cloths (unnecessary and can scratch)
• Bleach, chlorine and strong acids (a swim in a chlorinated pool is fine, soaking it is not)
• Forceful bending or pulling (it's durable, not indestructible)

With normal wear, Gemiria jewelry is designed to last for years. Stainless steel is highly durable and PVD coating is made for everyday use. That’s why every order includes a lifetime warranty against manufacturing defects and premature issues under normal wear.

• Credit and debit cards (Visa, Mastercard, Amex, Maestro)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Alipay (where available)

Discover and Diners Club cards work too. Just choose PayPal at checkout and pay with your card through it.

Every payment is encrypted and processed by Shopify Payments or PayPal.

Yes. We never see or store your payment details. All transactions are encrypted and processed by Shopify, which is PCI DSS Level 1 compliant (the highest security standard in the payment industry).

You are charged immediately at checkout. Production begins shortly after purchase and typically takes 4–5 business days. You will receive an email about it as well as a tracking number once it has shipped.

Only one discount code can be applied per order. Our automatic multi-piece discount applies on its own at checkout, so it stacks with your code.

Common reasons:

• Insufficient funds
• Incorrect card details (expiration date, CVV)
• Your bank flagged the transaction as suspicious (international purchase)
• Billing address doesn't match your card

If your payment is declined, try:

1. Checking your card details again
2. Using a different payment method (PayPal, Apple Pay)
3. Contacting your bank to authorize the transaction

Using a Discover or Diners Club card? Choose PayPal at checkout instead. Your card will go through there.

If it still won't go through, email info@gemiria.com and we'll sort it out with you.